Koshy Perumal Creative Solutions LLP (KPCS) respects your privacy and is committed to protecting the information you share with us. We follow strict confidentiality standards and believe in transparency. This Privacy Policy applies to all users in India, the UK, UAE, and Australia.
Information We Collect
- We only collect information that you voluntarily provide through our Contact Form (such as name, email address, phone number, company name, and enquiry details).
- We do not knowingly collect personal data from children under 16. Our services are directed at SMEs and business professionals.
- We do not collect any other personal data through our website unless explicitly stated (e.g., cookies, analytics).
How We Use Information?
- The information you provide is used solely to respond to your enquiry and maintain communication with you.
- We do not use your data for marketing purposes without your consent.
- We do not list, publish, or disclose the names of our clients.
Legal Basis for Processing
Depending on your location, we process your personal data under one or more of the following legal bases:
- Consent: When you voluntarily provide information.
- Legitimate Interest: To respond to enquiries and manage communication.
- Contractual Necessity: When processing is required to deliver requested services.
Data Sharing & Disclosure
- We do not share, sell, or disclose your information to any third parties.
- Your data remains strictly within KPCS for communication purposes only.
- If required by law, we may disclose information to regulatory authorities.
Cross‑Border Data Transfers
- All data collected is processed and stored securely in India.
- For users in the UK, UAE, and Australia, this means your data may be transferred internationally.
- We apply safeguards to ensure your information remains protected regardless of location.
Cookies & Tracking
- At present, we do not use cookies or tracking technologies on our website.
- If this changes, we will update this policy and provide clear opt‑in/opt‑out options.
Data Security
- We maintain strict internal policies to safeguard your information.
- Access to data is limited to authorized personnel only.
- We use secure systems to prevent unauthorized access, alteration, or disclosure.
Data Retention
- India: Retained as long as necessary to respond to enquiries or as required by Indian law.
- UK/EU: Retained in line with GDPR requirements.
- Australia: Retained in accordance with the Australian Privacy Principles.
- UAE: Retained in compliance with the UAE Personal Data Protection Law (PDPL).
- Once the purpose is fulfilled, your data is securely deleted.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- India: Access, correction, deletion.
- UK/EU (GDPR): Access, rectification, erasure, restriction, portability, objection.
- Australia (Privacy Act): Access and correction.
- UAE (PDPL): Access, correction, erasure, restriction.
To exercise these rights, please contact us using the details below.
Complaints & Supervisory Authorities
- UK: You may lodge a complaint with the Information Commissioner’s Office (ICO).
- Australia: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
- UAE: You may lodge a complaint with the UAE Data Office.
- India: Disputes are handled under applicable Indian law.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices. Any updates will be posted on this page.
Contact Information
For any privacy‑related queries, please contact us at:
Email: info@kpcs.co.in
Phone: +91 6362915923