Last updated: 30 August 2026
Koshy Perumal Creative Solutions LLP (KPCS) respects your privacy and is committed to handling your personal information responsibly, transparently, and confidentially. This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the rights available to you under applicable privacy laws. It applies to individuals who interact with KPCS through our website or by contacting us from India, the UK, the UAE, Australia, or other jurisdictions where applicable.
Information We Collect
We collect personal information primarily when you choose to contact KPCS directly. Our website does not currently use a contact form, analytics, advertising trackers, or other tracking technologies to collect information about how you use the website.
Depending on how you contact us and what you choose to share, the information we may receive can include your name, business or company name, email address, telephone or WhatsApp number, job role, and information about your business, project, enquiry, or requirements.
We ask you to provide only information that is relevant to your enquiry or to the services you are considering. You are not required to provide information that is not necessary for us to respond to you.
Information you share with us through WhatsApp, email, telephone conversations, or online meetings is treated as confidential and handled in accordance with this Privacy Policy.
How We Use Information?
We use the information you provide to:
- Respond to your enquiries and requests for information.
- Arrange and manage communications, consultations, meetings, and other discussions you have requested.
- Understand your business, project, or requirements so we can provide relevant information and recommendations.
- Provide, manage, and support services when you choose to engage KPCS.
- Maintain appropriate business and communication records and meet applicable legal or regulatory obligations.
We do not use information you provide to send unsolicited marketing communications. Where applicable law requires consent for a particular use of your personal information, we will obtain that consent before using it for that purpose.
Legal Basis for Processing
Where privacy law requires us to identify a lawful basis for processing personal information, we use the basis that is appropriate to the purpose and circumstances of the processing. Depending on the situation and applicable law, this may include:
- Consent: Where you have given permission for us to use your personal information for a specific purpose.
- Contract or Pre-Contractual Steps: Where processing is necessary to provide a service you have requested, prepare a proposal or quotation, or take steps at your request before entering into an agreement.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your privacy rights and interests.
- Legal Obligations: Where we need to process information to comply with a legal or regulatory requirement.
The legal basis that applies depends on the purpose for which the information is being processed and the law applicable to you. We do not treat the provision of personal information as consent unless consent is the appropriate basis for that particular processing activity.
How We Share Your Information
KPCS does not sell or rent your personal information. We also do not routinely share client or enquiry information within the company beyond the person responsible for handling the relevant enquiry or client relationship.
Where necessary to operate our business, respond to you, provide requested services, or meet legal requirements, personal information may be accessed by trusted service providers or disclosed to relevant authorities. Where such third parties are involved, we take reasonable steps to ensure that personal information is handled appropriately and protected in accordance with applicable law.
We may also disclose personal information where required by law, legal process, or a lawful request from a competent authority.
International Data Transfers
KPCS is based in India, and personal information provided to us by individuals in other countries may therefore be processed in India. Depending on the communication or service involved, information may also be processed by service providers located in other countries.
Where personal information is transferred or made accessible across borders, we take reasonable and appropriate measures to protect it and to comply with applicable requirements governing international transfers. Where a particular privacy law requires additional safeguards or conditions for an international transfer, we will apply the measures required in the circumstances.
Cookies and Similar Technologies
KPCS does not currently use analytics, advertising trackers, or other tracking technologies on this website to monitor how visitors use the site.
The website may use only technologies that are necessary for it to function properly or to provide a service you have specifically requested. Where cookies or similar technologies are introduced in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Data Security
KPCS takes reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration, or disclosure. Access to information is limited to the people who need it to handle the relevant enquiry, client relationship, or business responsibility.
We also take reasonable measures to protect information when it is communicated, stored, or otherwise handled through the systems and services we use. No method of transmitting or storing information can be guaranteed to be completely secure, so we cannot promise absolute security.
Data Retention
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve issues, fulfil contractual or legal obligations, or protect our legitimate business interests.
We periodically review the personal information we hold and take reasonable steps to securely delete or de-identify information when it is no longer required, unless we are legally required or otherwise permitted to retain it for a longer period.
Your Privacy Rights
Depending on where you are located and the law that applies to your personal information, you may have rights that include:
- Access: Request access to the personal information we hold about you.
- Correction: Ask us to correct information that is inaccurate or incomplete.
- Deletion or Erasure: Request that personal information be deleted where applicable law allows this.
- Restriction: Request that we limit how your personal information is processed in certain circumstances.
- Objection: Object to particular types of processing where you have a legal right to do so.
- Data Portability: Where applicable, request your personal information in a structured, commonly used format and ask that it be transferred to another organisation.
- Withdrawal of Consent: Where we rely on your consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
These rights are not absolute and may be subject to legal conditions or exceptions. The rights available to you depend on the applicable privacy law and the circumstances of the processing.
To exercise a privacy right, please contact us using the details provided in this policy. We may need to verify your identity before responding to a request.
Privacy Complaints
If you have a concern about how KPCS has handled your personal information, we encourage you to contact us first so that we can understand the concern and work to resolve it. Please contact us using the details provided in this policy and include enough information for us to investigate the matter.
Where applicable law gives you the right to complain to a privacy regulator, you may also contact the relevant authority in your jurisdiction. This may include the Information Commissioner’s Office (ICO) in the UK, the Office of the Australian Information Commissioner (OAIC) in Australia, or the UAE Data Office in the UAE. The regulator and complaint process available to you will depend on the law that applies to your circumstances.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, the services we use, or applicable privacy requirements. When we make changes, we will publish the updated version on this page and revise the effective date where appropriate.
We encourage you to review this page periodically so that you remain informed about how KPCS handles personal information.
Data Breach Response
If KPCS becomes aware of a data breach involving personal information we hold, we will assess the incident and take reasonable steps to contain it, investigate what happened, and reduce the risk of further harm.
Where applicable privacy law requires notification of a breach to affected individuals, regulators, or other parties, we will make those notifications within the timeframes and in the manner required by law.
Contact Us About Privacy
If you have a question about this Privacy Policy, would like to exercise a privacy right, or have a concern about how your personal information has been handled, please contact us using the details below. We will review your request and respond in accordance with applicable privacy requirements.
Email: info@kpcs.co.in
Phone: +91 6362915923